I am super picky and had been with the same hairdresser for over two decades. I couldn’t imagine switching but the distance was increasingly problematic. I went on a search for someone closer to home and was prepared for a couple of botched jobs, just like you probably have gotten. I held my breath and jumped right in. May I say that I was happily surprised with the results. The condition of my hair and the color is way better than I could have anticipated. Thank you Glenn David!